
If your membership time has not changed after purchase, please try logging into your account once again to resolve the issue.

If there is still a problem, please contact us

Start using the fastest VPN to unlock your favourite content and learn how to use a VPN here

FAQ | Shell VPN Help Center | What happens if the purchase does not take effect afterwards?

What happens if the purchase does not take effect afterwards?

You can login to your mobile client or web site and find your invitation code in Account - Invite Friends. Remind your friends to fill in your invitation code when they sign up.

Another way is to copy the invitation link to your friend, and your friend will buy the membership directly through the link and the invitation will be successful.

FAQ | Shell VPN Help Center | How to invite others properly?

How to invite others properly?

ShellVPN is compatible with Android, macOS, and Windows devices.

We will gladly provide support to all users that experience issues with our app.

In the future, ShellVPN will be available to iOS and Google Chrome users as well.

If you require a bespoke quantity of devices please contact us for additional quantities

ShellVPN supports 5 devices to connect to the VPN at the same time, but there is no limit to the number of logins.

FAQ | Shell VPN Help Center | What devices are supported by ShellVPN?

What devices are supported by ShellVPN?

For each user's first registration, we will give a certain amount of membership time to try out.

You can try our VPN. sign up and get a free trial, you can also get free VPN membership time after you invite your friends to buy

FAQ | Shell VPN Help Center | Do you offer a free trial?

Do you offer a free trial?


## Free services guarantee:

Access to free locations.
Unlimited bandwidth.
Data encryption and encapsulation.

## Premium services:

Streaming-optimised servers.
More than 18 locations worldwide and 495+ servers.
24/7 customised support.
Higher speed performance and unlimited bandwidth.
Optimized servers.
Simultaneous connections on up to 5 devices.

With Premium you can freely choose servers worldwide, hide your IP and unlock your favorite content. No traffic and bandwidth restrictions

What happens if the purchase does not take effect afterwards?

How to invite others properly?

What devices are supported by ShellVPN?

Do you offer a free trial?

Premium or free ShellVPN: what are the main differences?